PRIME COVER ASSIST

Clear answers.
People when you need them.

Explore published guidance or speak with the Prime Cover team. This help service does not access private policy records or make insurance decisions.

Prime Cover Assist is currently paused. Please use our contact form for assistance.

Do not enter names, registration numbers, policy references, identity documents, passwords, payment or medical details in the help panel.

By default, questions are processed on this website and not stored as a chat transcript. You can choose to share an unanswered question with authorised managers. Optional AI matching, when enabled and expressly selected, sends the current question and a limited published-answer catalog to OpenAI; provider data-retention terms apply.

Contact the Prime Cover team →

Opening a contact or WhatsApp link does not itself send a message or create a claim, application or policy.